mvpjl Privacy Policy

1. Definitions

In this Privacy Policy, the following terms carry the meanings set out below:

• "Platform" means the mvpjl website at mvpjl.ws and all associated services, features, and content.
• "We," "Us," "Our," or "mvpjl" refers to the operator of the mvpjl Platform.
• "You" or "User" means any individual who accesses, registers on, or uses the Platform.
• "Personal Data" means any information that relates to an identified or identifiable natural person, including but not limited to name, email address, mobile number, date of birth, government-issued ID details, IP address, and financial account information.
• "Processing" means any operation performed on Personal Data, including collection, storage, use, disclosure, and deletion.
• "Data Controller" means the entity that determines the purposes and means of Processing Personal Data — in this case, mvpjl.
• "DPA" means Republic Act No. 10173, the Data Privacy Act of 2012 of the Philippines, and its implementing rules and regulations.
• "NPC" means the National Privacy Commission of the Philippines, the regulatory body responsible for enforcing the DPA.
• "KYC" means Know Your Customer — the identity and age verification procedures performed to comply with applicable regulations.

2. Personal Data We Collect

mvpjl collects Personal Data from You in the following categories, depending on how you interact with the Platform:

2.1 Registration Data. When you create an mvpjl account, we collect: full name, date of birth, email address, mobile phone number , username, and residential address. This information is required to create and maintain your account and to verify that you meet the minimum age requirement of 21 years.

2.2 Identity Verification (KYC) Data. To comply with applicable regulations and to verify your identity before processing withdrawals, we may collect copies of government-issued Philippine identification documents (such as PhilSys National ID, UMID, SSS ID, passport, or driver's license), proof of address documents, and proof of payment method ownership. These documents are processed and stored securely in accordance with this Privacy Policy.

2.3 Financial Data. When you make deposits or request withdrawals, we collect payment method details necessary to process those transactions. This includes GCash account references, Maya account references, bank account details (BPI, BDO, Metrobank), cryptocurrency wallet addresses (for USDT TRC20 transactions), and transaction reference numbers. We do not store complete bank account credentials beyond what is operationally necessary.

2.4 Gaming Activity Data. We collect records of your gaming activity on the Platform, including game sessions, bet amounts, wagering history, bonus usage, winnings, and losses. This data is used to manage your account, process disputes, fulfill our regulatory reporting obligations, and operate our responsible gaming tools.

2.5 Technical and Device Data. When you access the Platform, we automatically collect certain technical data, including your IP address, browser type and version, operating system, device identifiers, referring URLs, pages visited, and session duration. This data helps us maintain platform security, detect fraud, and improve the user experience.

2.6 Communications Data. If you contact mvpjl customer support via live chat or email, we retain records of those communications, including chat transcripts and email correspondence, for the purpose of resolving disputes, improving service quality, and maintaining an audit trail.

3. How We Use Your Personal Data

mvpjl uses the Personal Data we collect for the following purposes:

• Account Management: To create, maintain, and administer your mvpjl account, including processing deposits, withdrawals, and bonus credits.
• Identity and Age Verification: To verify that you meet the minimum age requirement of 21 years and to confirm your identity in compliance with KYC obligations under applicable regulations.
• Regulatory Compliance: To fulfill our obligations under applicable Philippine laws and PAGCOR guidelines, including anti-money laundering (AML) reporting, responsible gaming requirements, and record-keeping obligations.
• Fraud Prevention and Security: To detect, investigate, and prevent fraudulent activity, unauthorized account access, money laundering, and other prohibited conduct on the Platform.
• Customer Support: To respond to your inquiries, resolve disputes, and provide technical assistance in connection with your use of the Platform.
• Platform Improvement: To analyze aggregate usage data, identify technical issues, and improve the functionality, security, and user experience of the Platform.
• Responsible Gaming: To monitor gaming activity for indicators of problem gambling, to operate responsible gaming tools such as deposit limits and self-exclusion, and to fulfill our duty of care obligations to users.
• Marketing Communications: Where you have provided consent, to send you promotional offers, bonus notifications, and relevant updates about the Platform. You may withdraw this consent at any time through your account settings.
• Legal Claims: To establish, exercise, or defend legal claims arising from or related to your use of the Platform.

4. Legal Basis for Processing

mvpjl processes your Personal Data on the following legal bases as recognized under the Data Privacy Act of 2012 of the Philippines:

• Contractual Necessity: Processing is necessary to perform the contract between you and mvpjl — that is, to operate your account, process transactions, and deliver the gaming services you have requested.
• Legal Obligation: Processing is required to comply with applicable Philippine laws, including AML obligations, PAGCOR regulatory requirements, and obligations imposed by other competent regulatory authorities.
• Legitimate Interests: Processing is necessary for the legitimate interests of mvpjl, including fraud prevention, platform security, and responsible gaming monitoring, provided those interests are not overridden by your rights and freedoms as a data subject.
• Consent: For processing activities that are not required by contract or law — in particular, the sending of marketing communications — we rely on your freely given, specific, and informed consent. You may withdraw this consent at any time without affecting the lawfulness of processing carried out prior to withdrawal.

5. Data Sharing and Disclosure

5.1 Service Providers. mvpjl shares Personal Data with carefully selected third-party service providers who assist in operating the Platform. These include payment processors (such as GCash, Maya, and bank partners), identity verification providers, gaming software suppliers, cloud infrastructure providers, and customer support platforms. All service providers are bound by contractual confidentiality obligations and are permitted to process your data only as necessary to deliver the contracted service.

5.2 Regulatory and Law Enforcement Authorities. mvpjl may disclose Personal Data to PAGCOR, the Anti-Money Laundering Council (AMLC), the National Privacy Commission, the Bureau of Internal Revenue (BIR), law enforcement agencies, or other competent Philippine authorities where required to do so by law, court order, or regulatory direction. Such disclosures will be made only to the extent required and will be handled with appropriate care.

5.3 Business Transfers. In the event of a merger, acquisition, restructuring, or sale of all or part of mvpjl's business, your Personal Data may be transferred to the relevant successor entity as part of that transaction, subject to the same level of data protection as described in this Privacy Policy.

5.4 No Sale of Personal Data. mvpjl does not sell, rent, or trade your Personal Data to any third party for their independent marketing, advertising, or commercial purposes. This is an unconditional commitment.

5.5 Aggregated and Anonymized Data. mvpjl may share aggregated or anonymized data — data that cannot reasonably be used to identify any individual — with analytics providers, industry partners, or for research purposes. This type of data sharing does not constitute the disclosure of Personal Data.

6. Cookies and Tracking Technologies

6.1 What Are Cookies. Cookies are small text files placed on your device when you visit the Platform. They allow the Platform to recognize your device, remember your preferences, and collect information about how you use the site. mvpjl uses both session cookies (which expire when you close your browser) and persistent cookies (which remain on your device for a set period or until deleted).

6.2 Types of Cookies We Use.

• Strictly Necessary Cookies: Required for the Platform to function correctly, including maintaining your login session, processing transactions, and ensuring platform security. These cannot be disabled.
• Functional Cookies: Allow the Platform to remember your preferences, such as language settings and display preferences, to provide a more personalized experience.
• Analytics Cookies: Help us understand how users interact with the Platform, which pages are most visited, and where technical issues occur. This data is aggregated and does not identify individual users.
• Marketing Cookies: Used to deliver promotional content that is relevant to your interests, based on your activity on the Platform. These are only placed with your consent.

6.3 Managing Cookies. You can manage or disable non-essential cookies through your browser settings at any time. Please note that disabling certain cookies may affect the functionality of some parts of the Platform. Instructions for managing cookies are available in the help documentation of your browser.

7. Data Retention

7.1 Retention Periods. mvpjl retains Personal Data only for as long as necessary to fulfill the purposes for which it was collected, or as required by applicable law. The following general retention periods apply:

• Account and Transaction Records: Retained for a minimum of five (5) years from the date of the last transaction, in accordance with AML record-keeping requirements under Philippine law.
• KYC and Identity Documents: Retained for a minimum of five (5) years from the closure of your account or the date of the last transaction, whichever is later.
• Gaming Activity Logs: Retained for a minimum of three (3) years for dispute resolution and regulatory compliance purposes.
• Customer Support Communications: Retained for two (2) years from the date of the interaction, unless the communication is relevant to an ongoing dispute or legal proceeding.
• Marketing Consent Records: Retained for as long as the consent remains active and for one (1) year following withdrawal of consent, for the purpose of demonstrating compliance.

7.2 Deletion. Upon the expiry of the applicable retention period, Personal Data will be securely deleted or anonymized in accordance with mvpjl's data retention and disposal procedures. Where data cannot immediately be deleted due to technical constraints, it will be isolated from active systems pending deletion at the earliest practicable opportunity.

8. Data Security

8.1 Technical Measures. mvpjl implements a range of technical security measures to protect your Personal Data against unauthorized access, disclosure, alteration, or destruction. These include SSL/TLS encryption for all data in transit, encryption of sensitive data at rest, firewalls and intrusion detection systems, access control mechanisms limiting data access to authorized personnel only, and regular security audits and vulnerability assessments.

8.2 Organizational Measures. In addition to technical controls, mvpjl maintains organizational security measures including staff training on data protection obligations, confidentiality agreements with all personnel with access to Personal Data, documented data handling procedures, and a designated Data Protection Officer responsible for overseeing compliance with this Privacy Policy and the DPA.

8.3 Your Responsibilities. While mvpjl takes all reasonable steps to protect your Personal Data, the security of your account also depends on you. You are responsible for maintaining the confidentiality of your account credentials, using a strong and unique password, and notifying mvpjl immediately if you suspect unauthorized access to your account.

8.4 Breach Response. In the event of a personal data breach that poses a risk to your rights and freedoms, mvpjl will notify the National Privacy Commission within seventy-two (72) hours of becoming aware of the breach where feasible, and will notify affected users without undue delay, in accordance with the requirements of the DPA and NPC Circular No. 16-03.

9. Your Data Subject Rights

Under the Data Privacy Act of 2012 of the Philippines, you have the following rights with respect to the Personal Data that mvpjl holds about you:

• Right to Be Informed: You have the right to be informed about how your Personal Data is collected, used, stored, and disclosed. This Privacy Policy is the primary means by which mvpjl fulfills this obligation.
• Right to Access: You have the right to request a copy of the Personal Data that mvpjl holds about you, along with information about how it is being processed.
• Right to Rectification: You have the right to request that inaccurate or incomplete Personal Data be corrected or updated. You can update most of your account information directly through your mvpjl account dashboard.
• Right to Erasure: You have the right to request the deletion of your Personal Data where it is no longer necessary for the purposes for which it was collected, subject to any overriding legal obligations that require us to retain the data.
• Right to Data Portability: You have the right to receive a copy of your Personal Data in a structured, commonly used, and machine-readable format, and to request its transmission to another data controller where technically feasible.
• Right to Object: You have the right to object to the processing of your Personal Data for direct marketing purposes at any time. You may also object to processing based on legitimate interests, subject to mvpjl's ability to demonstrate compelling legitimate grounds.
• Right to Damages: You have the right to be indemnified for any damages suffered as a result of inaccurate, incomplete, outdated, false, or unlawfully obtained Personal Data processed by mvpjl.
• Right to Lodge a Complaint: You have the right to lodge a complaint with the National Privacy Commission (NPC) if you believe your data subject rights have been violated.

To exercise any of the above rights, please contact the mvpjl Data Protection Officer via the contact details provided in Section 13 of this Privacy Policy. We will respond to all data subject requests within thirty (30) calendar days of receipt.

10. Children's Privacy

10.1 Age Restriction. The mvpjl Platform is strictly intended for adults who are twenty-one (21) years of age or older. We do not knowingly collect Personal Data from individuals under the age of 21. The minimum age for participation in real-money gaming in the Philippines is 21 years, as established under PAGCOR regulations.

10.2 Enforcement. mvpjl actively enforces age verification requirements at the point of registration and through ongoing KYC procedures. If you are a parent or guardian and you believe that a minor has registered an account on the Platform using false information, please contact our support team immediately at [email protected]. Upon confirmation, the account will be suspended and all associated Personal Data will be deleted from our systems as promptly as technically possible.

10.3 No Intentional Collection. If mvpjl discovers that it has inadvertently collected Personal Data from an individual under the age of 21, that data will be deleted without undue delay, and any associated account will be permanently closed with all balances held pending investigation in accordance with applicable regulatory requirements.

11. Cross-Border Data Transfers

11.1 International Processing. Some of the third-party service providers engaged by mvpjl — including cloud infrastructure providers, gaming software suppliers, and analytics platforms — may process your Personal Data outside of the Philippines. Where such cross-border data transfers occur, mvpjl ensures that appropriate safeguards are in place to protect your Personal Data to a standard equivalent to that required under the Data Privacy Act of 2012.

11.2 Safeguards. Safeguards for cross-border transfers include contractual data processing agreements incorporating the data protection standards required by the DPA, transfers only to countries or organizations that have been recognized as providing an adequate level of data protection, and technical security measures as described in Section 8 of this Privacy Policy.

11.3 Your Consent. By registering an account on the mvpjl Platform and agreeing to this Privacy Policy, you consent to the transfer, storage, and processing of your Personal Data in the manner described in this section, subject to the safeguards described above.

12. Updates to This Privacy Policy

12.1 Right to Amend. mvpjl reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data processing practices, applicable law, or regulatory guidance. The updated Privacy Policy will be published on the Platform with a revised "Last Updated" date at the top of the document.

12.2 Material Changes. Where we make material changes to this Privacy Policy that significantly affect your rights or the way we process your Personal Data, we will notify registered users through the Platform or via your registered contact details prior to the changes taking effect.

12.3 Continued Use. Your continued use of the mvpjl Platform following the publication of an updated Privacy Policy constitutes your acceptance of the revised terms. If you do not agree with any changes to this Privacy Policy, you should discontinue your use of the Platform and may request the closure of your account in accordance with the Terms & Conditions.

13. Contact Us & Data Protection Officer

13.1 Data Protection Officer. mvpjl has appointed a Data Protection Officer (DPO) who is responsible for overseeing compliance with this Privacy Policy and with the Data Privacy Act of 2012. If you have any questions, concerns, or requests relating to the processing of your Personal Data, you may contact the mvpjl DPO using the contact details below.

13.2 Contact Details. All data-related inquiries and requests should be directed to the mvpjl support and privacy team. Our 24/7 live chat support is available directly on the Platform for general account and privacy queries. For formal data subject requests, please use the following email address:

13.3 NPC Complaints. If you are not satisfied with our response to your data subject request or if you believe that mvpjl has violated your rights under the Data Privacy Act of 2012, you have the right to lodge a complaint with the National Privacy Commission of the Philippines. Information about the NPC complaints process is available through official Philippine government channels.

13.4 Response Timeframe. mvpjl will acknowledge all formal privacy-related requests within five (5) business days of receipt and will endeavor to resolve all requests within thirty (30) calendar days, in accordance with the timeframes required under the DPA. Where additional time is required, you will be informed of the extended timeframe and the reason for the delay.